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Entries will be reviewed for response; however, if the discussion is related to the use of something from Zen-Cart, please refer to the applicable Zen-Cart forum.
If there is an installation issue that you would like to have reviewed further, please provide contact information below and we can discuss how to move forward. While Zen-Cart is an open source product and there are plenty of people that will try their best to provide the right answer to the problem for nothing, remember you may get what you pay for.
When operating an online business, if the business is not online and functioning customers are being lost. Waiting for a posted problem to be noticed and to obtain a solution means lost revenue. In the end, consideration should be given to paying for assistance as it may ultimately be the faster cheaper option.
Name
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First
Last
Please provide as much of a name as you are comfortable. At least a full first name unless you would prefer that I refer to you as Mr. or Mrs. Inneedofhelp.
Email
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This is likely to be the primary means of communication, and helps me help you by not being restricted by the number of private messages available on the Zen Cart website.
Support Question:
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Please provide as much detail as possible (below is a list of questions to consider answering): What version of software are you using? What is not working that is thought should be? When did this issue begin? What was done that might have caused this issue? What is the specific web address where the problem can be seen, and what is a web address where things can be seen working the way it should? What else is installed? (Particularly something that might interfere with what you are trying to accomplish.)
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